In order to improve the service environment, the
construction of postal service facilities has been speed up. New postal offices and
branches and postal savings outlets have been established. Currently, the average service
area of each postal office is 133 square kilometers, the service population is 16,600. The
number of letter items per person per year is 6 now and 3.2 in 1979.
In view of the opinions of all the circles, postal departments have improved postal service, established service standards, launched activities to " Promote New Enterprise Culture and Supply Excellent Service " . Promise to the public of all the issues related to masses' interest and problems to be resolved urgently. The comprehensive on time delivery reached 99.84%, In provincial capitals, early delivery has been achieved for daily newspapers. The comprehensive satisfaction index of the public to postal communication reached 83.
